Shipping policy

Thank you for shopping at HaloMarket! We are committed to delivering your order in a timely and efficient manner. Please take a moment to review our shipping policy.

Processing Time:

• All orders are processed within 1-2 business days after the order is placed. Orders are not processed on weekends or public holidays.
• Once your order has been processed, you will receive a shipping confirmation email.

Standard Shipping:

• We offer Standard Shipping, which typically takes 7-15 business days for delivery within Europe. Delivery times may vary depending on your location.
• Please note that delivery times are estimates and may be subject to delays, especially during busy seasons or due to unforeseen circumstances with the carrier.

Shipping Costs:

• Shipping fees are calculated at checkout based on your location and the size of your order.
• Free standard shipping is available on orders over a specified amount (if applicable).

Order Tracking:

• After your order has been shipped, you will receive an email with a tracking number to track the progress of your shipment.
• You can track your order directly via the tracking link provided or through your HaloMarket account.

Lost or Damaged Items:

• If your order is lost or damaged in transit, please reach out to our customer support team at support@halomarket.store for assistance. We will help you file a claim with the carrier and arrange for a replacement or refund.

Address Accuracy:

• Please double-check your shipping address at checkout. HaloMarket is not responsible for any delays or issues caused by incorrect or incomplete addresses. If you notice an error, please contact us immediately at support@halomarket.store.